Frequently asked questions

peelpel is a marketplace that connects people and businesses with unused storage or parking space to people who need it — search, compare, and book in one place.

No. peelpel is a marketplace only — it connects hosts who have space with renters who need it, but doesn't own, manage, or store anything itself.

You can search and browse listings without an account. You'll need to sign up to save favorites, message a host, or book a space.

Choose Storage or Parking on the homepage, enter a location, and use the filters to narrow results by price, size, dates, and amenities.

Open a listing to see full details and pricing. Completing a reservation with payment is currently available in the peelpel app; the website's booking flow is being finalized.

Yes, subject to the listing's cancellation policy — see your booking's details for the exact terms.

Choose "List your space," pick Storage or Parking, and follow the steps to add your location, photos, pricing, and availability.

You set your own price per hour, day, week, or month, depending on what makes sense for your space.

Yes — from your host dashboard you can pause a listing, update its details, or take it down.

peelpel is built so renters and hosts never have to exchange payment directly with each other. Online payment through the website is not yet available — this is being finalized.

Yes — the price shown is what you pay, with no surprise fee added at checkout.

No — every transaction must go through peelpel. This keeps both renters and hosts protected.

peelpel only shares the details needed to complete a booking. Exact address and contact details are protected until a booking is confirmed.

All communication between renters and hosts happens through peelpel's built-in messaging, so there's always a record of your conversation.

Contact peelpel Support with your booking details and we'll help resolve it.

Use "Forgot password" on the login page to get a reset link by email.

Go to your account settings and update your notification preferences at any time.

From your account settings, you can request account deletion.