Notifications
Where notifications appear, what you are notified about, and how the unread marker works.
In this topic
Where your notifications appear
Notifications live in two places, and they are the same notifications in both. On the website there is a bell at the top of the page, and it appears only when you are signed in. Tapping it opens a panel with your latest notifications, newest first.
In the app there is a notifications screen, reached from your profile. The screen splits notifications into tabs: bookings, messages, and your listings. A separate tab shows all of them together.
Tapping a notification takes you to what it is about: the conversation, your list of bookings, or the listing.
The panel on the website shows up to twenty recent notifications. The number on the bell is the true count of your unread notifications, even when it is larger than that.
What you are notified about
You are notified about five things, and only those.
A new message in one of your conversations. A new booking on your listing, when you are the host. The confirmation of a booking you made, which arrives at once. A cancellation of a booking. And the outcome of a listing review: the listing was approved and is live, or it was rejected.
A rejected listing arrives with the reason written for it. A cancelled booking arrives with the reason if the other side wrote one.
The notification is written for you the moment the thing happens, even if you are not signed in. It waits until you open it.
Unread, and how to mark things read
A notification you have not read is marked, and the number on the bell counts how many there are. Opening the panel on its own clears nothing.
Tapping a notification marks that one read, and only that one. While you have unread notifications there is also mark all as read, which clears them in one go.
A message notification is also read when you open the conversation itself, or reply in it. That happens at the same moment, so the bell and the unread marker in chat cannot contradict each other.
The number updates by itself. You do not need to refresh the page.
One notification per conversation
A conversation has one notification at any moment, and not one per line.
If the other side wrote five messages in one conversation and you have not opened it yet, you see one notification. It moves to the latest message instead of being joined by another.
Once you have read the conversation, that notification closes. If the other side writes again later, a new one opens.
The notification shows the writer's name and the start of the message. Tapping it opens the conversation.
There are no lock screen notifications
Peelpel does not send notifications to your phone's lock screen or to your operating system. Notifications exist inside the product only.
That means that to learn something has happened, you open the app or the website and look at the bell or at the notifications screen.
Nothing is lost because of this. The notification is written either way, and it waits until you come in.
The booking itself does not depend on a notification: it closes even if neither side has opened the app. The bell reports; it does not decide.
Notifications you will not get
Some things produce no notification, and they are worth knowing.
There is no notification that a space has become free. A cancelled booking releases the dates, but somebody who was looking for them earlier is not told — it is worth checking the search.
What you did yourself does not come back to you as a notification. If you cancelled a booking, the other side is notified and you are not.
There are no notification settings. There is no mute switch and no choice by type. Everything written appears in the bell.
A notification pointing at a listing or a conversation that no longer exists disappears with it.