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Hosting a space

What publishing a listing requires, how the review works, and what happens to the bookings that arrive.

In this topic

The six states of a listing

Your listing has six states: draft, pending review, published, rejected, paused and archived. The moves between them are enforced in the database, not only on the screen.

You hold your own side. You send a draft for review, pull a listing waiting for review back into editing, and return a rejected listing to draft so you can fix it.

An administrator is the only one who approves or rejects. A finished listing does not reach the site until someone has looked at it.

A published listing and a paused listing move into each other at any time. Changing the content of a listing that was already approved sends it back for review, and it leaves the site until it is approved again.

The six states of a listing

What a listing needs before you send it

You need at least three photos. That is a database requirement rather than a screen one, and a listing with fewer cannot be published.

You need a price on at least one unit. For parking that is an hourly or a monthly price, and a daily price is optional. For storage you need a monthly price and a size in square metres.

Zero is not a price, and text that is not a number is not a price. The field is checked by its value, not by whether you typed something into it.

At the last step you declare that you have the right to let the space, that the information in the listing is accurate, and that you agree to it being reviewed. Without those declarations you cannot send it.

What a listing needs before you send it

Review, rejection and fixing

A listing you send for review moves to pending review. While it is there, nobody but you can see it.

An administrator approves or rejects it. Approval publishes the listing. A rejection must carry a written reason, and without one the database refuses the rejection itself.

The reason is shown to you. To fix it, return the listing to draft, edit it and send it again. There is no limit on the number of rounds.

A rejected listing is not deleted. It stays with you until you fix it or move it to the archive.

Review, rejection and fixing

Availability rules

Availability is what makes a listing bookable. Without availability rules, every booking is refused.

Notice decides how close to the start of a rental a booking can still be made. The horizon decides how far ahead one can be made, and the default is 180 days.

For storage you set a minimum and a maximum number of months. The minimum is at least one month, and the maximum can be left empty, which means there is no upper bound.

The units you offer must be units you have priced. A unit with no price cannot be offered.

Storage listings can also allow a renewing rental. It is off by default, and while you have not turned it on it is not offered on your listing.

Availability rules

Your address is not shown

The full address is stored with us and is not shown on the site. The public listing carries the city and the area only.

The map marker is not the address. The public point is snapped to a grid of about 300 metres, so it shows roughly where.

Your street, house number, internal location and phone number are released the moment the renter has paid and the booking has closed, and only to the renter on that booking.

Somebody who has merely written to you in the chat does not get these details. What releases them is a booking, not a conversation. A cancelled booking closes them again.

Your address is not shown

Bookings on your listing

A booking on your listing closes without you doing anything. The renter books and pays, and when the payment goes through the space is taken and you are notified.

You have no approve button and no decline button. That is a product decision: parking and storage are rented immediately, with nobody left waiting for an answer.

The moment the booking closes, your exact address, the internal location and your phone number are released to that booking's renter, and to nobody else.

If you cannot honour a booking, cancel it from the bookings page. Cancelling releases the dates at once, the renter is notified and receives a full refund, and it is worth writing a short reason.

So two settings matter more than they did: the listing's availability — minimum and maximum duration, how far in advance and how far ahead — and your own blocks on the calendar. What you set is what can be booked, and there is no step afterwards at which you correct it.

Bookings on your listing

Pausing, archiving and restoring

Pausing takes a published listing off the site without changing anything in it. Resuming puts it back, with no further review.

There is no delete. Removing a listing moves it to the archive, and that is its end state.

A draft, a rejected listing, a published listing and a paused listing can all be moved to the archive.

Restoring from the archive returns the listing to draft, never straight to the site. What was approved in it was approved a while ago, and the photos and prices may have changed since.

Pausing, archiving and restoring