The host is not answering in the chat

Your booking does not depend on the host's answer. It closed the moment the payment went through, and the space is yours for the period you paid for even if nobody has written you a word.

What does need an answer is the arrangement: how you get in, where the key is, whether there is a gate. So it is worth opening a conversation early rather than on the day.

The exact address and the host's phone open to you in the conversation about this listing as soon as the payment goes through. If you have not opened a conversation yet, open one from the listing page and they will appear there — without waiting for the host.

There are no lock-screen notifications, so the host may simply not have opened the app. A message that was sent is waiting for them and does not disappear.

If the date is approaching and there is no contact, you can cancel the booking from your bookings page, or write to us with the booking's number and what you sent.