The statutory right to cancel: 14 days

Israeli law sets a floor that cannot be lowered, and everything in the cancellation policy is subject to it.

Under the Consumer Protection Regulations, a distance sale may be cancelled within 14 days of the date the transaction was made, provided the cancellation is made at least two business days before the service is due to start. Both conditions are required together: the 14-day window and the two business days.

In such a cancellation the payment is refunded, less a cancellation fee as permitted by law. The cancellation policy cannot take anything away from this right.

Payment for a booking passes through Peelpel, so this right applies to every paid booking.